Shipping Policy

1. Order Processing

• All orders are processed within 1–3 business days
• Custom orders may take additional time depending on design and complexity

2. Shipping Partner

• All deliveries are handled through Delhivery
• Once shipped, you will receive tracking details via email or SMS

3. Delivery Time

• Estimated delivery time is 3–7 business days depending on your location
• Delivery times may vary due to external factors like weather, courier delays, or high demand

4. Shipping Charges

• A fixed shipping charge will be applied to all orders
• If you choose Cash on Delivery (COD), an additional fixed charge of ₹89 will be applied
• Final charges will be shown at checkout before placing the order

5. Delivery Issues

If you face any issues such as:

• Delay in delivery
• Package not received
• Incorrect delivery status

Please contact us via email, and we will assist you in resolving the issue.

6. Address & Contact Details

• Please ensure that your shipping address and contact details are correct while placing the order
• We will not be responsible for delivery issues caused due to incorrect details

7. Failed Delivery Attempts

• If delivery fails due to customer unavailability or incorrect address, the courier may attempt re-delivery
• Additional charges may apply in such cases

8. Contact Us

For shipping-related queries:

Email: contact@thestickhub.com